Frequently asked questions.

No, we match you. We all choose the people we like; it's natural. But a tutor chosen that way tends to do what you want, not always what you need, and sooner or later every discipline asks you to trust the process. Marcus matches you with a MEI tutor from our small team of Cambridge CELTA tutors, planning it so your lessons run smoothly: a professional whose job is your progress, and who can tell you when you're wrong. You can read their profiles on the About page.

You keep what works in a private tutor: one person, every week, who knows you. And you get the organisation of a school, which is hard for one person to build alone: the same tutor at the same time every week, a plan a supervisor checks, MyMEI with every lesson and its materials, and a progress test every 2 months. Tutors on marketplaces (e.g. Preply, italki, Classgap) are often very good professionals: the difference is the structure around them. More on lessons with an online English tutor.

Mostly speaking: it's what almost everyone needs, and the lesson is built around you doing it. Your tutor doesn't give you a lecture. With questions and real situations, they get the English out of you; Cambridge CELTA teachers call it eliciting. Grammar, vocabulary, how to build a sentence and how to get your message across are worked on along the way.

Yes. You can have one, two or more 55-minute lessons a week, always with the same tutor, each at its own fixed time.

Cancel at least 24 hours before, from the MyMEI app, and reschedule the lesson on any other day or at any other time within 45 days. Cancelling now and then is normal. Cancelling often is what the fixed time helps you avoid.

Yes. We advise against changing it often, for example every month to follow shift work: a new slot may not be free, and the fixed time is what keeps the method working.

55 minutes, online, by video call with your tutor. The materials, notes and homework stay in MyMEI.

Your student area. It keeps the history of every lesson with its materials, your homework, reminders and lesson credits. You can book, move or cancel lessons from the app and see your progress by skill. Your tutor and Marcus follow it too.

In two ways. Continuous assessment, with MEI's own adaptive test, as you go. And a progress test every 2 months, which shows progress, gaps and how your English is changing. Your tutor and Marcus read the results and adjust the plan.

€35 per individual lesson, and €24 per person per lesson in a pair. Every lesson is 55 minutes. For company groups, the two workshops have public prices and the other paths get a quote. See prices and monthly examples.

No packages and no long contract: you continue month by month. To not continue next month, just drop us a simple email at least three days before the end of the month.

You pay for the calendar month in advance, at the start of the month, with a regular invoice. The month has the lessons of your weekly rhythm: a month with five Tuesdays has five Tuesday lessons. If you start mid-month, you pay only for the lessons left.

Courses for groups of 3 to 6 colleagues. Two workshops with public prices and a fixed programme, Presentations & Public Speaking and Negotiations & Sales; and the paths on quote: General English for teams and custom paths. For one or two people, we use individual and paired lessons. More on English courses for companies.

Yes, with a regular company invoice. Payment is always in advance: for the whole workshop, or monthly, quarterly or for the whole course for the other paths, as agreed.

A friend, your partner or a colleague: any adult aged 21 or over who can keep the same weekly time, or times, as you. You each pay €24 per lesson. More on paired English lessons.

Not the same, but close: a big gap doesn't work for either of you. Marcus looks at it with you in the first call and tells you whether working as a pair will be productive.

The person who misses it loses that lesson, and the lesson goes ahead for the other. If neither of you can come, exceptions are possible only on request and in isolated cases.